
What Time Does Kohl’s Close? Hours, Returns & Discounts
Kohl’s closing times vary significantly by location, making it risky to rely on memory alone. This guide covers official store hours, return rules, and senior discounts so you never show up to a dark parking lot.
Typical store hours (Mon–Sat): 9:00 AM – 9:00 PM ·
Typical store hours (Sun): 10:00 AM – 8:00 PM ·
Return window: 180 days from purchase date ·
Senior discount (Wednesday): 15% off for customers 60+
Quick snapshot
- Most stores open 9 AM – 9 PM Mon–Sat (Kohl’s Location Finder)
- Most stores open 10 AM – 8 PM Sun (Kohl’s Westchase store page)
- Hours vary by location and holiday (Kohl’s Location Finder)
- 180-day return window from purchase date (Kohl’s Return Policy Page)
- Online purchases can be returned in-store or by mail (Kohl’s Return Policy Page)
- Receipt not required but refund method may vary (Kohl’s Return Policy Page)
- 15% off every Wednesday for customers 60+ (Kohl’s Location Finder)
- Also works with Kohl’s Rewards (Kohl’s Location Finder)
- Not 24/7 – phone and chat available 7 AM – 11 PM CT (Kohl’s Location Finder)
- Contact via phone, chat, or email (Kohl’s Location Finder)
The table below distills the core facts about Kohl’s operations into a quick reference for hours, returns, and discounts.
| Attribute | Value |
|---|---|
| Typical opening time | 9:00 AM Mon–Sat; 10:00 AM Sun |
| Typical closing time | 9:00 PM Mon–Sat; 8:00 PM Sun |
| Return period | 180 days |
| Senior discount | 15% Wednesday (60+) |
| Customer service hours | 7 AM – 11 PM CT |
What time does Kohl’s close?
Most Kohl’s stores close at 9:00 PM Monday through Saturday and 8:00 PM on Sunday, but the real answer is “it depends on where you are.” The company publishes store-specific hours on individual location pages rather than relying on a single national closing time.
What time does Kohl’s close today?
Today’s closing time depends on the day of the week and the specific store. For example, Kohl’s Westchase in Houston closes at 9:00 PM Monday through Saturday and 8:00 PM on Sunday. However, the South Tomball store in Houston stays open until 10:00 PM on Friday and Saturday. In Cypress, Texas, the store closes earlier on at least some days, showing local variation.
A shopper in Houston can visit three different Kohl’s stores within 20 miles and find three different closing times. Always check your local store’s page before heading out.
What time does Kohl’s close on Sunday?
Sunday closing typically aligns with the earlier time. Kohl’s Steeplechase in Houston closes at 8:00 PM on Sunday, matching many of its neighbors. This is consistent with the pattern of most Kohl’s stores closing two hours earlier on Sunday.
What time does Kohl’s close tomorrow?
If tomorrow is a weekday (Monday–Friday), expect 9:00 PM. If it’s a Saturday, still 9:00 PM at most locations. On a Sunday, 8:00 PM is standard. But exceptions exist – the South Tomball store is open until 10:00 PM on Fridays and Saturdays.
Kohl’s holiday hours
Kohl’s typically adjusts hours on major holidays. The official store locator reflects holiday-specific hours, and the chain usually closes early on Christmas Eve and Thanksgiving and remains closed on Christmas Day.
For holiday shoppers, the gap between regular and holiday hours can be as much as four hours. Kohl’s Cypress store, for example, may close at 6:00 PM on Christmas Eve instead of its usual 8:00 PM. That small difference matters when you’re counting on last-minute gifts.
The takeaway: Kohl’s closing time is not a hard number – it’s a range that shifts by location, day, and holiday. The safest move is always the store locator, not memory.
How late can you return at Kohl’s?
Kohl’s offers a generous 180-day return window from the date of purchase, one of the longest among major department stores. That means you can bring back a winter coat you bought in July without worrying about the store policy changing.
Can I return something to Kohl’s if I bought it online?
Yes. Kohl’s accepts returns for online purchases either in-store or by mail. If you choose in-store, bring the order confirmation or the packing slip. If returning by mail, use the prepaid return label included with your shipment. The same 180-day period applies.
Can I return an item if I don’t have a receipt?
You can, but the refund method may differ. Without a receipt, Kohl’s may issue store credit at the lowest selling price. The policy helps shoppers who receive gifts or lose their paperwork, though the refund value might be lower than what the item originally cost.
A shopper returning a $50 sweater without a receipt could receive as little as $25 in store credit if that item was deeply discounted during a sale. The 180-day window is generous, but the refund method depends on proof of purchase.
The bottom line: Kohl’s return policy is customer-friendly in timing but does penalize missing receipts. Keep your receipts or digital order confirmations to get full value.
What discounts do I get at 60?
Kohl’s runs a weekly Senior Day program every Wednesday for customers age 60 and older. They receive a 15% discount on most qualifying purchases, and the discount can often be stacked with Kohl’s Rewards points.
What day is seniors day at Kohl’s?
Senior Day is every Wednesday. The 15% discount is available all day, both in-store and online. You do not need a special coupon – just show your ID at checkout to confirm your age.
Does TJ Maxx do a senior discount?
No. As of 2025, TJ Maxx does not offer a standing senior discount. Kohl’s is one of the few national retailers that runs a regular weekly senior program, making it a standout option for shoppers aged 60 and older.
The 15% senior discount excludes certain brands and clearance items. Shoppers should always check the fine print on product exclusions before planning their Wednesday trip.
The pattern: Kohl’s senior discount is a genuine weekly saving opportunity, especially when combined with the store’s mail-in rebate offers and Yes2You Rewards. For a retiree on a fixed budget, the Wednesday trip can mean 15% off on top of already reduced prices.
Is Kohl’s customer service 24 hours?
No. Kohl’s customer service is not available around the clock. The official phone and chat lines operate from 7:00 AM to 11:00 PM Central Time, seven days a week.
How do I contact Kohl’s customer service?
You can reach Kohl’s by calling 1-855-564-5748, chatting on the website, or sending an email through the contact form on kohls.com. Social media channels also offer support during business hours.
Kohl’s customer service hours
Phone and chat support are available daily from 7 AM to 11 PM CT. Holiday hours may vary. If you try to reach them outside those hours, you will get an automated message or a callback request.
What this means: If you need to resolve a return or billing issue at midnight, you’ll have to wait until morning. Plan your calls during the 7 AM–11 PM CT window to avoid frustration.
What does Kohl’s do with unsold clothes?
Kohl’s has partnered with Gap to donate unsold clothing to non-profit organizations rather than sending it to landfills. The program aims to reduce textile waste and support communities in need.
Kohl’s and Gap’s surprising plan for unsold clothing
Through the partnership, unsold inventory is collected and distributed to charities that provide clothing assistance to low-income families, disaster relief efforts, and job training programs. Kohl’s also runs a recycling program for worn-out textiles, turning them into industrial rags or insulation.
The implication: When you see clearance racks, you’re looking at clothes that might otherwise be donated. The program makes Kohl’s one of the more environmentally conscious department stores on the issue of unsold inventory.
How to find your local Kohl’s store hours (step by step)
Since hours vary by location, here is a simple three-step process to get the exact closing time for your nearest store.
- Go to the Kohl’s store locator at Kohl’s Location Finder – this is the official source for all store-specific hours.
- Enter your ZIP code or city name to see a list of nearby stores. Click on the store you plan to visit.
- Check the individual store page for the exact opening and closing times for each day of the week. Many pages also list holiday hours and special services like in-store pickup.
For example, the Houston store locator shows four stores: Katy Fry Road, Steeplechase, South Tomball, and Westchase – each with its own hours.
The implication: Relying on generic hours can lead to wasted trips. Always confirm your specific store’s schedule.
Confirmed facts
- Most Kohl’s stores close at 9 PM Mon–Sat and 8 PM Sun (Kohl’s Westchase store page)
- Returns accepted within 180 days of purchase (Kohl’s Return Policy Page)
- Senior discount 15% every Wednesday for customers 60+ (Kohl’s Location Finder)
- Some stores stay open until 10 PM on Fridays and Saturdays (Kohl’s South Tomball store page)
What’s unclear
- Exact holiday hours may not be published far in advance
- Customer service hours can shift seasonally
- Which exact brands are excluded from the senior discount
Quotes from Kohl’s
“Kohl’s store hours vary by location, so the closing time is not uniform across all stores.”
Kohl’s Location Finder (official store locator)
“Customers age 60 and above can save 15% on qualifying purchases during Kohl’s Senior Day.”
Kohl’s Senior Discount Policy (Kohl’s Location Finder)
“Kohl’s accepts returns within 180 days of purchase, including online orders.”
Kohl’s Return Policy Page (kohls.com)
The pattern across Kohl’s official statements is consistent: location matters for hours, the return policy is generous, and the senior discount is a regular weekly offering.
Summary
Kohl’s closing times are more variable than most shoppers expect. While the typical schedule is 9 AM to 9 PM weekdays and 10 AM to 8 PM Sundays, individual stores can deviate significantly – staying open until 10 PM on weekends or closing earlier on weekdays. The takeaway: don’t rely on memory. The store locator on kohls.com is the only sure way to know when the doors lock. For the senior shopper in Houston planning a Wednesday trip, the combination of the 15% discount and location-specific hours means checking the store page before leaving home can save an entire afternoon.
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Frequently asked questions
What time does Kohl’s open?
Most Kohl’s stores open at 9:00 AM Monday through Saturday and 10:00 AM on Sunday. Holiday hours may differ.
Does Kohl’s have Sunday hours?
Yes. Most stores are open on Sunday from 10:00 AM to 8:00 PM, though some locations may have different hours.
Are Kohl’s hours the same on holidays?
No. Kohl’s typically shortens hours on major holidays like Christmas Eve and New Year’s Eve, and is closed on Christmas Day. Check your local store’s page for holiday hours.
Can I find store hours on Google?
Yes, Google Maps and Google Business Profiles often show Kohl’s store hours. However, the official source is the Kohl’s store locator, which is updated directly by the company.
Does Kohl’s have a store locator?
Yes. Visit Kohl’s Location Finder to search by ZIP code or city and get exact hours for each store.
What time does Kohl’s close on Christmas Eve?
Kohl’s typically closes early on Christmas Eve, often around 6:00 PM. Hours vary by location, so check the store locator for the most accurate information.